Privacy Policy — MunchMate

MunchMate (“we,” “us,” or “our”) operates getmunchmate.com and provides free vending machine services to businesses in Northern Virginia. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with us.

Information We Collect

We collect information you voluntarily submit through our contact form, including:

• First and last name
• Business name and address
• Phone number
• Email address
• Approximate daily visitor count
• How you heard about us (optional)

We may also collect standard web analytics data such as browser type, pages visited, and referring URLs through our hosting platform.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule site visits
• Communicate with you about our vending machine services
• Send follow-up messages via text (SMS), email, or phone call
• Improve our website and services

SMS / Text Messaging

By opting in through our contact form, you agree to receive text messages from MunchMate regarding your inquiry, site visit scheduling, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at +1 540-530-3355.

We do not sell, rent, share, or trade your phone number or any personal information with third parties for their marketing purposes. Your opt-in to receive SMS messages will not be shared with any third party.

Data Sharing

We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as CRM and communication platforms), solely to provide services on our behalf and under confidentiality obligations.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at the information below. We will respond to your request within a reasonable timeframe.

Children’s Privacy

Our website is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

MunchMate
Northern Virginia
📞 +1 540-530-3355
🌐 getmunchmate.com
🕐 Monday–Saturday, 10:00 AM – 6:00 PM ET